Anti-Fraud Policy for CSBattle

Introduction

CSBattle is committed to maintaining a secure and fair platform for all users engaging in Counter-Strike unboxing and case battles. Our Anti-Fraud Policy outlines measures to prevent, detect, and address fraudulent activities to protect our users and the integrity of our services.

Scope

This policy applies to all users of CSBattle, including registered account holders, guests, and third parties interacting with our platform at https://csbattle.com/.

Definition of Fraud

Fraud includes, but is not limited to:

• Use of stolen or unauthorized payment methods (e.g., credit cards, digital wallets).
• Account hijacking or unauthorized access to user accounts.
• Manipulation of case battles or unboxing outcomes through exploits or cheating.
• Use of bots, scripts, or automated systems to gain unfair advantages.
• Engaging in chargeback fraud or false disputes with payment providers.
• Providing false or misleading information during account creation or transactions.

Fraud Prevention Measures

1. Account Verification: Users may be required to verify their identity or payment methods to prevent unauthorized transactions.
2. Secure Payment Processing: All transactions are processed through trusted payment gateways with encryption and fraud detection tools.
3. Activity Monitoring: We employ automated systems to monitor user activity for suspicious behavior, such as rapid or irregular transactions.
4. Two-Factor Authentication (2FA): Users are encouraged to enable 2FA to secure their accounts.
5. Trade Monitoring: Pending trades are reviewed to detect and prevent fraudulent exchanges or manipulation.

Consequences of Fraudulent Activity

• Account Suspension/Termination: Accounts involved in fraudulent activity will be temporarily suspended or permanently banned.
• Trade Reversal: Fraudulent trades or transactions may be reversed, and associated items or funds may be withheld.
• Legal Action: CSBattle reserves the right to pursue legal action against individuals engaging in fraud, including reporting to relevant authorities.

Reporting Fraud

If you suspect fraudulent activity, contact our support team immediately at contact@csbattle.com. Provide detailed information, including usernames, transaction IDs, and any relevant evidence.

User Responsibilities

• Protect your account credentials and enable 2FA.
• Use only authorized payment methods linked to your identity.
• Report suspicious activity or unauthorized access promptly.
• Avoid sharing account details or engaging in off-platform trades.

Policy Updates

CSBattle may update this Anti-Fraud Policy periodically. Changes will be posted on https://csbattle.com/ and communicated to users as needed.

Contact Us

For questions or concerns regarding this policy, reach out to contact@csbattle.com.

Updated on: 12/09/2025